What changed
Date of effect: 3/21/26
- Improved issue-routing guidance and expected response framing.
- Clarified what details users should provide in requests.
- Consolidated support pathways into one quick reference area.
Scope
This page is for Devvit-only support. For website/network support, use /support.
Contacts
- General Devvit support: support@loanledger.dev
- Devvit privacy or security concerns: privacy@loanledger.dev
Include in your message
- Subreddit where issue occurred.
- Approximate timestamp and timezone.
- What action you were performing.
- Observed result and expected result.
Response targets
- General Devvit support: within 2 business days.
- Privacy/security concerns: prioritized review.