Account & billing

Data & privacy

What we store, what you control, how to export.

1 min readUpdated 1 Oct 2026/help/privacy

Two kinds of records:

  • Your Ledger is private.

    Your loans and repayments stay in your account. Connected apps have the access you grant. We don't publish, sell or fold them into Signals.

  • Warden reports are shared.

    Your report joins the network's record of that defaulter.

Keeping your account secure

  • Use a unique password you don't reuse elsewhere.

  • Review connected apps in Account.

  • Export your Ledger from Tools. To close your account, email support through Account.

Reset your password

Open Sign in, choose Forgot password, and request a link. Set a new password from that link. A reset signs you out everywhere and disconnects connected apps. Sign in again, then reconnect any app you still use.

Permanent deletion

Automatic permanent deletion waits at least 90 days from the recorded deletion date. It is off by default and requires operator approval and a backup. Accounts closed before deletion dates were recorded are held for operator review.